Privacy Policy

Effective Date: June 19, 2025 

DevOpsLabs Private Ltd. (“DevOpsLabs,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.devopslabs.tech (“Website”). 

By accessing or using our Website, you acknowledge that you have read and understood this policy and agree to its terms. 

  1. Information We Collect 

We collect information through forms, cookies, analytics tools, and third-party platforms to serve you better and improve our offerings. 

1.1 Information You Provide 

When you: 

  • Fill out a contact form or request a demo, we collect your name, email, phone number, company name, and country to respond and offer tailored solutions. 
  • Submit support requests, we collect your contact details and the context of your message to assist you. 

1.2 Automatically Collected Data 

We gather certain technical information automatically: 

  • IP address, browser type, device info, operating system 
  • Pages visited, referring pages, session ID, and timestamps 
  • Website usage patterns via Google Analytics and similar tools 

1.3 Cookies & Similar Technologies 

We use: 

  • Session Cookies (expire when browser closes) 
  • Persistent Cookies (remain until manually deleted or expired) 
  • Third-Party Cookies (e.g., Google Analytics) 

Cookies help us improve performance, remember preferences, and understand visitor behavior. On your first visit, you’ll be prompted to manage your cookie preferences. 

You may adjust cookie settings anytime via your browser or use built-in cookie opt-out features.

1.4 Third-Party Interactions 

When you engage with our content through platforms like LinkedIn, those platforms may share your profile info (e.g., name, job title) with us, subject to their privacy policies. 

For more, see: LinkedIn Privacy Policy 

  1. How We Use Your Information 

We use your data to: 

  • Respond to your inquiries and support requests 
  • Improve our products, services, and overall user experience 
  • Send newsletters or promotional content (with your consent) 
  • Analyze website usage for optimization 
  • Fulfill legal and regulatory obligations (e.g., PDPA compliance) 
  • Detect and prevent misuse or unauthorized access 

We do not use your data for automated decision-making or profiling 

  1. How We Share Your Information 

We do not sell your personal information. We may share it with: 

  • Service Providers: such as cloud hosting, analytics platforms (under strict confidentiality agreements) 
  • Legal or Regulatory Bodies: if required by law or to protect our legal rights Business Partners or Buyers: in case of a merger, acquisition, or reorganization, under data protection safeguards 
  1. Data Security 

We apply industry-standard security measures including: 

  • Encrypted transmissions (HTTPS, TLS)
  • Access controls and authentication 
  • Secure infrastructure and data handling practices 

While we strive for complete security, no method of transmission or storage is fully secure. We advise users to avoid sharing sensitive data unnecessarily. 

  1. Data Retention 

We retain personal data only as long as necessary: 

  • To fulfill the purposes described above 
  • To meet legal or operational requirements 
  • To prevent fraud or abuse 

After this period, data will be deleted or anonymized securely. 

  1. Your Rights 

Subject to Singapore’s Personal Data Protection Act (PDPA) and other applicable laws, you have the right to: 

  • Access, update, or delete your personal data 
  • Opt out of marketing communications at any time 
  • Withdraw consent for data processing (where applicable) 

To exercise your rights, email us at contact@devopslabs.tech. We’ll respond within 30 days or as required by law. 

  1. International Transfers 

As a global company, your data may be processed in jurisdictions outside Singapore (e.g., cloud storage or analytics providers). 

We take steps to ensure data transfers comply with PDPA and relevant international safeguards (e.g., Standard Contractual Clauses). 

  1. Third-Party Links 

Our Website may contain links to third-party websites (e.g., LinkedIn, GitHub). We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal data.

  1. Children’s Privacy 

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us immediately. 

  1. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect legal, operational, or service-related changes. 

Significant changes will be posted on our Website. Your continued use of our services constitutes acceptance of the revised terms. 

  1. Contact Us 

If you have questions, concerns, or wish to exercise your privacy rights, please contact: DevOpsLabs Private Ltd.

Email: contact@devopslabs.tech 

Address: #30-00, Singapore Land Tower, 50 Raffles Place, Singapore 048623